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Important Information

Water and Sewer Rates Increase 3% Starting on February 20th Bills

Carmel water and sewer rates will increase by 3% starting with the February 20th bills.  On January 4th, 2016, the Carmel City Council passed a new water rate with a simplied structure.  Also passed at that time was a 3% annual increase to water and sewer rates.  For detail rate information, please click on the Rates & Fees button on this page.

Pay by Text Now Available
Pay by text powered by Invoice Cloud is a new easy way to pay your Carmel Utilities bill.  There is no additional fee for this service, If you are already registered in the online portal, once logged in you can hover over the My Profile button, then select Update Account Info.  In the dropdown, you are able to select how invoice notifications are sent with email & text being an option.  If you are not already registered, simply complete the registration process, save a payment method and select pay by text. 


City of Carmel Utilities

The Carmel Utility water system was started in 1929 with a single well and limited distribution. As the system grew, additional wells were added starting in 1946 through 2007. Today the Carmel utility water system operates 20 well sites providing water to four treatment facilities with a capacity of 34 million gallons a day. 

Through expansion and acquisitions in 2002 and 2006, Carmel Utilities serves over 29,000 customers distributing water through more than 538 miles of water main.

Carmel Utilities award winning wastewater treatment facility and sewer department provides service to nearly 70 percent of the utility’s water customers, and processes a portion of the waste water for Clay Regional Sewer District and the City of Westfield.

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811 - Know what's below. Call before you dig.
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