Welcome to Carmel Utilities!

Pay By Phone: (855) 259-5347

*$0.95 fee for an electronic check and $2.95 for a credit card

Customer Service: (317) 571-2442

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Hours of Operation

Our Hours of Operation.


Questions (FAQs)

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Leak Detection

Learn about detecting leaks at home.

Backflow Info

Backflow submission testing and more.


Save water & protect the environment.

Know what’s below.
before you dig.

Important Information

City Hydrant Flushing

Carmel Utilities is conducting city hydrant flushing maintenance over the next four weeks, beginning on the northeast side, then moving west. Flushing is a controlled, quick release of water from fire hydrants, to optimize water quality and confirm that each hydrant...

Landscape pick-up from Republic Services

As part of the Republic Services trash & recycling residential program in Carmel, each household is allowed 20 extra bags or bundles per week of landscape, during the months of April and May. Please put bags or bundles out to the curb the same day as your service...

AMI Project: Carmel Utilities is in the final stages of a project to replace aging water meters across the community with new, enhanced equipment allowing for more accurate readings and better water efficiency. This advanced meter infrastucture project began in September 2021.  In these late stages of the project, appointments are being made to replace meters in interior locations both in residential and commercial locations.  For more information contact Water Operations at 317.733.2855 or click the button below



Pay By Phone Now Available

Pay your bills by phone with our automated phone service powered by Invoice Cloud.  The pay by phone number is (855) 259-5347.

Pay by Text Now Available

Pay by text powered by Invoice Cloud is a new easy way to pay your Carmel Utilities bill. There is no additional fee for this service.


e-Bill Signup

Click the link below to register and make your bill payment as convenient as possible. Our online portal is quick and secure.

Carmel Utilities Reports Now Available

See below for links to our most recent Water Quality Report and Annual Report


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