30 W Main Street Ste. 220 | Carmel, IN 46032 317-571-2442

Welcome to Carmel Utilities!

Pay By Phone: (855) 259-5347

*$0.95 fee for an electronic check and $2.50 for a credit card

Customer Service: (317) 571-2442

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Backflow Info

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Important Information

Utilities Drive-up Drop Box Out of Service Temporarily

The Carmel Utilities drive up drop box in the south parking lot at the City Hall building, 1 Civic Square, is out of service indefinitely while plans are made to replace the structure.  Due to deterioration and long use, the structure has become compromised and is no...

Water Meter Changeout

AMI Project: Carmel Utilities is starting a project to replace aging water meters across the community with new, enhanced equipment allowing for more accurate readings andbetter water efficiency. This advanced meter infrastucture project begins in September 2021 with...

AMI Project: Carmel Utilities is starting a project to replace aging water meters across the community with new, enhanced equipment allowing for more accurate readings andbetter water efficiency. This advanced meter infrastucture project begins in September 2021 with an expected completion in late 2022.

Envocore – RTS Water Solutions has been retained to complete the water meter replacement. There may be a brief interruption of water service for a short period of time (15-20 minutes). A post-install door hanger will be left after install completion.

 

Pay By Phone Now Available

Pay your bills by phone with our automated phone service powered by Invoice Cloud.  The pay by phone number is (855) 259-5347.

Pay by Text Now Available

Pay by text powered by Invoice Cloud is a new easy way to pay your Carmel Utilities bill. There is no additional fee for this service.

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e-Bill Signup

Click the link below to register and make your bill payment as convenient as possible. Our online portal is quick and secure.

Carmel Utilities Reports Now Available

See below for links to our most recent Water Quality Report and Annual Report

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