Welcome to Carmel Utilities!

Pay By Phone: (855) 259-5347

*$0.95 fee for an electronic check and $2.95 for a credit card

Customer Service: (317) 571-2442

Pay Your Bill

Pay your bill online.

Payment Due?

Find your billing area.

Service Request

Need additional help?

Hours of Operation

Our Hours of Operation.

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Questions (FAQs)

See our FAQs.

Account Login

Login to your online billing portal.

Leak Detection

Learn about detecting leaks at home.

Backflow Info

Backflow submission testing and more.

WaterSense®

Save water & protect the environment.

Know what’s below.
Call
before you dig.

Important Information

Delays and Closings Due to Independence Day Holiday

A friendly reminder that, due to Independence Day, there will be a one day delay of Republic Services residential trash and recycling service AFTER the 4th of July. This will impact Friday customers only with service now on Saturday. Please also note that the Carmel...

Available Now: Carmel Water 2024 Water Quality Report

To comply with Indiana Department of Environmental Management (IDEM) state regulations, City of Carmel Utilities issues a Water Quality Report (also called Consumer Confidence Report) annually describing the quality of your drinking water. The purpose of this report...

Summer Weather: Please Consider a Two Days a Week Watering Cycle

Many Carmel HOA's water/irrigate common areas with automatic irrigation on a Monday-Wednesday-Friday schedule. To create a more balanced use of water for automatic irrigation, please consider a Two Days a Week schedule that will assist in meeting all of our customers'...

Pay By Phone Now Available

Pay your bills by phone with our automated phone service powered by Invoice Cloud.  The pay by phone number is (855) 259-5347.

Pay by Text Now Available

Pay by text powered by Invoice Cloud is a new easy way to pay your Carmel Utilities bill. There is no additional fee for this service.

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e-Bill Signup

Click the link below to register and make your bill payment as convenient as possible. Our online portal is quick and secure.

Carmel Utilities Reports Now Available

See below for links to our most recent Water Quality Report and Annual Report

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