On Sunday, November 17th from 5:00am to 8:00am, Carmel Utilities pay by phone system and payment portal will be down for routine maintenance. The maintenance window has been scheduled for a three hour window, but may require less time to complete. Sorry for any inconvenience while this necessary update is performed. If you have further questions, please contact customer service at 317-571-2442 or utlcustomerservice@carmel.in.gov.