by Scott Campbell | May 15, 2025 | Uncategorized
Due to a mailing issue, customers who typically receive invoices on the 10th of each month will receive those invoices later than normal. This delay affects only physical invoice delivery, electronic notifications were sent out as normal. Carmel Utilities strongly...
by Scott Campbell | Nov 11, 2024 | Uncategorized
Carmel Utilities offices will be closed on Monday, November 11 in honor of Veterans Day. Utility offices will reopen on Tuesday, November 12th at 8:00am. If emergency service is needed for water, please call 317-460-4131 or for a sewer emergency, please call...
by Scott Campbell | Nov 7, 2024 | Uncategorized
On Sunday, November 17th from 5:00am to 8:00am, Carmel Utilities pay by phone system and payment portal will be down for routine maintenance. The maintenance window has been scheduled for a three hour window, but may require less time to complete. Sorry for any...
by Scott Campbell | Mar 5, 2024 | Uncategorized
Water and sewer charges on this invoice reflect a rate increase passed in the 2023 rate ordinance. For more information regarding the details of this rate change, please visit the Rates & Fees menu at the top of the main page. Information can also be found by...
by Scott Campbell | Feb 13, 2023 | Uncategorized
Carmel Utilities has implemented a new billing system which will future proof the billing process and take advantage of changes in technology that have occurred since 2002, the last billing system upgrade. The most obvious change to customers will be the account...
